Case Study: Better Guts

Building a Bespoke Shopify Store for a Science-Backed Probiotic Brand

Better Guts is a new entrant in the probiotic supplement market, aiming to provide clear, confident, science-backed, and warm solutions for gut health. With a focus on single-strain probiotics, the brand needed an eCommerce platform that could effectively communicate its unique value proposition and support its growth objectives.

The Problem

Launching a new brand in a saturated market posed several challenges:

  • Establishing a distinct brand identity that resonates with health-conscious consumers.

  • Creating an intuitive user experience that simplifies product selection.

  • Ensuring the website is SEO-optimized to capture organic traffic.

  • Preparing the store for a timely launch to capitalize on the New Year’s health-focused consumer mindset.

The Approach: Structured Development and Strategic Execution

To address these challenges, the project was structured into five key phases:

  1. Competitor Review & Research

    • Conducted in-depth analysis of competitors in the probiotic and supplements market.

    • Identified leading eCommerce strategies, user journeys, and messaging frameworks.

    • Performed keyword and content opportunity research focused on single-strain probiotic positioning.

    • Defined UX strategy, SEO foundations, and content structure.

  2. Wireframing & Visual Integration

    • Developed detailed UX wireframes for homepage, collection, and product templates.

    • Applied Better Guts’ brand guidelines, including colour palette, typography, tone, and visual style.

    • Incorporated lifestyle and product photography recommendations for warmth and credibility.

    • Presented prototypes for approval prior to development.

  3. Shopify Horizon Build & Customisation

    • Configured and built a new Shopify Horizon store (OS 2.0).

    • Implemented all approved templates: homepage, collections, product detail pages, and content pages.

    • Added features such as product filtering, trust signals, educational content blocks, and promotional banners.

    • Optimised for performance, accessibility, and conversion.

  4. Content Population & SEO Setup

    • Populated store with all approved copy, imagery, and product data.

    • Set up structured data, metadata, and foundational SEO.

    • Configured analytics, conversion tracking, and launch readiness checklist.

  5. Testing, Training & Launch

    • Conducted comprehensive QA testing across popular devices and browsers.

    • Validated performance and checkout flow.

    • Delivered Shopify 2.0 training session and handover documentation.

    • Provided launch support and a 14-day post-launch refinement period.

The Result

The structured approach led to the successful launch of Better Guts' Shopify store:

  • A fully functional, mobile-optimised, SEO-ready Shopify Horizon store.

  • A user experience that aligns with the brand's clear, confident, science-backed, and warm identity.

  • A platform ready to capture the New Year’s “healthy start” consumer mindset.

Final Word

By focusing on structured development and strategic execution, Better Guts now has a robust eCommerce platform that supports its mission and positions it for growth in the competitive probiotic market.

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